baji Terms and Conditions

01 General Provisions

These terms and conditions ("Terms") form a legal agreement between the baji platform and the user ("you" or "member"). By browsing the baji website, opening an account, or using any service, you are considered to have fully accepted these Terms.

baji is an online gaming platform offering sports betting, live casino, slot games, and other entertainment. All services, games, and activities available on the platform are governed by these Terms.

In addition to these Terms, separate special conditions may apply to specific games, promotions, or services. In case of conflict, the special conditions take precedence over these general Terms.

02 Eligibility and Age Requirement

To use baji's services, you must meet the following eligibility requirements:

• You must be at least 21 years old and legally capable of entering into binding obligations under applicable law.
• You must register using your own personal details — using someone else's information is not permitted.
• At the time of account creation, you must be located in a jurisdiction where online gaming is legal.
• Your account must not have been previously closed or banned by baji.
• You must not have placed yourself under a self-exclusion due to mental health reasons or a court order.

baji reserves the right to verify age and may request proof of age. Withdrawals of large amounts may be held until verification is complete.

03 Account Registration

3.1 — Registration Requirements

Creating a personal account is required to use baji's services. Each user may hold only one account. If the same person opens multiple accounts, all accounts may be closed and funds may be forfeited.

3.2 — Accuracy of Information

All details provided at registration — name, date of birth, mobile number, email — must be complete, accurate, and up to date. If incorrect information is provided, baji may suspend or close the account.

3.3 — Account Verification (KYC)

baji may request a national identity card, passport, or other documents for identity verification at any time. If documents are not provided within the specified period, withdrawals may be temporarily held.

3.4 — Password and Security

The member is solely responsible for the security of their account. Use a strong password and do not share your login details with any third party. If you suspect unauthorised access, contact baji support immediately.

04 Deposits and Withdrawals

4.1 — Deposits

The minimum deposit amount on baji is ৳100. Accepted payment methods include bKash, Nagad, Rocket, and bank transfer. Using the correct payment reference when depositing is mandatory.

Deposits from third-party accounts are not accepted. Deposits must come from a payment method registered in the member's own name.

4.2 — Withdrawals

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 30 minutes to 3 hours. Available withdrawal methods are bKash, Nagad, Rocket, and bank transfer (for example, Dutch-Bangla Bank, Islami Bank, BRAC Bank).

• Withdrawals must be made through the same method used for the deposit.
• If account verification has not been completed, the withdrawal process may be delayed.
• Funds linked to a bonus cannot be withdrawn until the wagering requirement for that bonus has been met.
• baji reserves the right to review withdrawals in cases of suspicious activity.

05 Bonuses and Promotions

5.1 — Welcome Bonus

New members may receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement on the bonus amount is 10 times the bonus — meaning the bonus amount must be wagered 10 times before the bonus funds can be withdrawn. For example: a ৳1,000 deposit receives a ৳1,200 bonus, giving a total balance of ৳2,200, with a wagering requirement of ৳1,200 × 10 = ৳12,000.

5.2 — General Bonus Terms

• Bonuses are available only to eligible users and may be claimed once per account.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been met.
• A bonus should never be treated as free money.
• If bonus claims are made on multiple accounts from the same IP address or device, all bonuses may be cancelled.
• Each promotion has its own wagering requirements, validity period, and eligibility details, which will be stated on the promotion page.

5.3 — Withdrawal of Bonuses

baji reserves the right to modify, suspend, or cancel any bonus promotion at any time. In cases of bonus abuse or breach of terms, earned bonuses and related winnings may be forfeited.

06 Betting Rules

6.1 — Validity of Bets

Once confirmed, a bet cannot be cancelled. If incorrect odds are displayed due to a technical error, baji reserves the right to void that bet and return the original stake.

6.2 — Maximum Bet Limits

A maximum bet amount is set for each game or event and may vary by game or market. If you attempt to place a bet beyond the set limit, the system will automatically adjust it to the maximum.

6.3 — Sports Betting

• If a match or event result is voided, the full stake will be returned.
• In a multi-bet, if the odds on any one selection change, the overall value of the bet may be affected.
• In live betting, bets may be rejected due to network delays.

6.4 — Casino Games

Casino game results are determined through verifiable Random Number Generator (RNG) technology. If you have a dispute about a game result, please contact support with the relevant round ID.

07 Prohibited Activities

The activities listed below are strictly prohibited. Violation of these rules will result in permanent account closure and funds may be forfeited:

• Creating multiple accounts or using family members' accounts to claim bonuses.
• Match fixing or placing bets based on insider information.
• Exploiting system errors or bugs to gain an unfair advantage.
• Using automated software, bots, or scripts to place bets.
• Using a baji account for money laundering.
• Deceiving or harassing other members.
• Attempting to breach any security measure on the platform.

08 Account Suspension and Closure

8.1 — baji's Rights

baji may suspend or close any account at any time, with or without prior notice, and with or without reason. However, if an account is closed without a breach of terms, any legitimate funds will be returned.

8.2 — Requesting Account Closure

If a member wishes to close their account, they may submit a request to support via live chat or email. Before closure, any pending bets should be settled and any withdrawal of at least ৳500 should be processed.

8.3 — Self-Exclusion

If you wish to temporarily or permanently exclude yourself due to a gaming problem, please contact support as described on the Responsible Gaming page. This request will be acted on immediately.

09 Responsible Gaming

baji prioritises responsible gaming. Members aged 21+ should play consciously for entertainment — you should not bet with money needed for living expenses or borrowed funds.

Members may contact support to set deposit limits, session time limits, or a temporary self-exclusion. If you are experiencing a gaming problem, seeking professional help is recommended.

Full details of baji's responsible gaming policy and available support can be found in the Responsible Gaming Guidelines.

10 Privacy and Data

Personal information provided at registration is stored securely by baji and is used only for providing services, verifying identity, and meeting legal obligations.

Full details of how user data is collected, stored, and used can be found in the Privacy Policy. By using the service, you also consent to that policy.

• All data transmission is secured through SSL encryption.
• Payment information is not sold or shared with third parties.
• Information may be provided to law enforcement agencies in response to valid legal requests.

11 Dispute Resolution

11.1 — Filing a Complaint

If you have a complaint regarding a bet result, payment, or account matter, it must be reported to support within 72 hours of the incident. Support is available 24/7 in Bengali or English via live chat or email.

11.2 — Review Process

baji reviews every complaint and decisions are made based on the relevant logs, records, and data. baji's decision is considered final.

11.3 — Limitation of Liability

baji's liability for losses due to technical errors, server issues, or network outages is limited. Bets that have already been settled will not be reopened due to a delay in displaying results.

12 Changes to Terms

baji reserves the right to amend these Terms at any time. For significant changes, registered members will be notified in advance by email or in-platform notification.

Continued use of the platform after a change takes effect will be considered acceptance of the updated Terms. It is therefore recommended that you visit this page regularly.

If you have any questions about these Terms, please contact the baji support team. For general information about the platform, visit our About Us page.